This Privacy Policy explains how MAID2CLEAN (NW) LTD ('we', 'us', or 'our') handles information in connection with the Otherservice Care Cleaning Android application (the 'app'), available for Android devices under the package name uk.co.otherservice.hygiene.maidclean.span. The app is a planning tool that helps you estimate cleaning effort, such as indicative cleaning hours, workload intensity, zone split, and the effects of conditions, extras, and frequency, using transparent calculations performed locally on your device.
This policy applies to your use of the app and describes what local data is involved, how it is stored on your device, and the limited circumstances in which information may leave your device. It also explains your choices and how to contact us.
About This Policy
This policy describes the information practices of MAID2CLEAN (NW) LTD for the Otherservice Care Cleaning app. The app is designed to run locally on your Android device, and its core workflow does not rely on internet connectivity or a backend server.
When we refer to 'personal data' in this policy, we mean information that relates to an identified or identifiable individual. The app itself does not require you to provide personal identity information for its core planning functions.
Local App Data
The app stores the information you enter and generate for your cleaning estimates directly on your device. This local workflow data may include estimate inputs (such as rooms, zones, and cleaning conditions), estimate outputs (such as indicative hourly figures and workload intensity), saved estimate names, timestamps, your comparison selections, and user settings such as theme, units, and time display preference.
This information is stored locally in the app's private storage on your Android device. It is not automatically transmitted to us or to any third party as part of the core workflow. The app does not require you to create an account or log in to use it, and there is no cloud synchronisation or backend storage of your estimate data.
User-Initiated Actions
You may choose to take certain actions from within the app that open external Android services, such as a web browser, an email client, or mapping applications. These actions occur only when you initiate them, and they are not automatic.
The app also allows you to export or share locally generated estimates or summaries through Android system actions, such as the share sheet. Exporting or sharing is entirely user-initiated and optional. When you use these features, your data may leave the device only because you chose to send it, and any external service you use operates under its own privacy practices.
The core workflow does not automatically transmit local content to us. If you email us directly using the contact details below, we will receive your email address and whatever content you include in your message, solely to respond to your enquiry.
What the App Does Not Include
The app does not require login or account registration, does not use cloud synchronisation, does not provide payment or subscription functionality, and does not include monetisation features.
Because the core workflow is local and does not involve a backend, the app does not process or store your estimate data on our servers. Any data you enter remains on your device unless you choose to export or share it.
Export and Deletion
You can export or share your locally generated estimates using Android system actions. These actions are always initiated by you and are not performed automatically.
You can delete individual saved estimates at any time using the app's own controls, and you can clear all local app data through the app's settings or through Android device settings. Local app data can also be removed entirely by uninstalling the application.
Important Use Notice
The estimates produced by the app are indicative, planning-oriented, and non-binding. They are based on the information you enter and are intended as a practical aid for your own planning only.
The outputs are not professional, legal, financial, insurance, or regulatory advice, and they are not a substitute for formal assessment, certification, or sign-off. Do not present the outputs as a binding decision, price, invoice, or commercial quotation.
Retention
Local estimate data remains on your device until you delete it, clear local app data, or uninstall the application. Exported or shared files remain wherever you choose to save or send them.
Children's Privacy
The app is intended for users aged 13 and above and is not directed to children under 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take reasonable steps to delete it or address the situation.